Reset Google Chromebook to factory settings

Modified on Tue, 09 May 2023 at 07:30 PM

Factory reset your Chromebook

  1. Sign out of your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r.
  3. Select Restart.
  4. In the box that appears, select Powerwash and then Continue.
  5. Follow the steps that appear and sign in with your Google Account.
     Note: The account you sign in with after you reset your Chromebook will be the 
    owner account.
  6. Once you've reset your Chromebook:

After you reset your Chromebook

Step 1: Turn on your Chromebook

  1. If the battery is detached, install the battery.
  2. Press the power button.

Step 2: Follow the onscreen instructions

  1. To choose your language and keyboard settings, select the language that appears on the screen.
  2. Optional: To turn on accessibility features, select Accessibility
  3. Choose your network.
  4. Accept the terms of service.

Step 3: Sign in with your Google Account

To choose your Chromebook owner, enter your Google Account email or phone number and password.

  • If you’ve already turned on 2-Step Verification, you’ll be sent a code to your selected device.
  • If you don't have a Google Account to add, create one. On some Chromebooks, you can select More options and then Create new account.
  • To use your Chromebook without an account, select Browse as Guest.
  • If you're having trouble signing in with your Google Account, use the sign-in troubleshooter.

 Once you sign in, your bookmarks, extensions, and apps will appear automatically.

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